Return & Exchange Policy
At VAKR Studios, each garment is carefully crafted and quality-checked before dispatch to ensure it reaches you in perfect condition. We offer returns and exchanges in case of genuine issues, as outlined below.
Eligibility for Return or Exchange
We accept returns or exchanges only in the following cases:
The product received is damaged or defective
The product received is incorrect (wrong item, size, or color)
To be eligible, a return or exchange request must be raised within 48 hours of delivery.
Conditions for Return / Exchange
To qualify for a return or exchange:
The product must be unused, unwashed, and unworn
Original tags, labels, and packaging must be intact
The item should not show any signs of wear, alteration, or damage
Products that do not meet these conditions will not be accepted.
Exchange Policy
Once the returned item is received and inspected, we will process an exchange for the same product or an alternative product of equal value, subject to availability.
If the requested product is unavailable, a store credit will be issued. This credit can be used for future purchases on our website.
Refund Policy
VAKR Studios does not offer monetary refunds.
All approved return requests will be processed through exchange or store credit only.
Non-Returnable Items
The following items are not eligible for return or exchange:
Products purchased during sale or promotional offers
Customized or made-to-order products
Return Shipping
In case of damaged or incorrect products, return shipping will be arranged by VAKR Studios.
For exchange requests based on personal preferences such as size, fit, or color, return shipping costs may be borne by the customer.
How to Raise a Request
To initiate a return or exchange, please contact us within 48 hours of delivery with your:
Order number
Clear images of the product received
You may reach us at:
📧 vakrstudios@gmail.com
📱 WhatsApp: +91- 8796034299
Our team will respond within 2 working days.
Policy Rights
VAKR Studios reserves the right to accept or reject any return or exchange request after inspection of the returned product.